Terms of Service

 

OVERVIEW

Welcome to Bloom By Natz. The terms “we”, “us”, and “our” refer to Bloom By Natz. Bloom By Natz operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”).

Bloom By Natz is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein. If you do not agree to these Terms, you may not access or use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using this site, you confirm that you are at least the age of majority in your country of residence, or that you have permission from a legal guardian.

You agree to provide accurate, complete, and current information for all purchases and communications. You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.

SECTION 2 – PRODUCTS & SERVICES

Bloom By Natz offers custom digital designs, including personalized name logo designs intended for tattoos, personal keepsakes, and personal branding use. All designs are handmade, non-automated, and created individually for each customer.

We may also offer physical products in the future (such as merchandise or jewelry). Product descriptions will clearly state whether an item is digital or physical.

Due to the handmade nature of our work:
  • Visual appearance may vary depending on screen settings, printing methods, tattooing, or engraving techniques
  • Designs shown on social media are low-resolution previews only
  • Delivered files are high-resolution, tattoo-ready designs

All product descriptions and offerings are subject to change without notice.

SECTION 3 – CUSTOM ORDERS & DELIVERY

By placing an order, you are requesting a custom service.

Delivery Timeline

Custom digital designs are delivered via email within up to 5 business days, excluding weekends and public holidays. Delivery times are estimates and not guaranteed.

Once the design process has started, orders cannot be canceled.

Designs are delivered as final files unless otherwise stated. Customers are responsible for reviewing the delivered design before use (e.g. printing or tattooing).


SECTION 4 – PRICES, PAYMENTS & TAXES

 

Prices are shown at the time of purchase and may change without notice.

Unless otherwise stated:

  • Prices include applicable VAT where required by German and EU law.

  • Any additional taxes, customs duties, or import fees for orders outside the EU are the responsibility of the customer and are determined by the destination country.


By completing a purchase, you confirm that you are authorized to use the selected payment method and that all charges will be honored.


SECTION 5 – REFUNDS & RETURNS

Due to the custom and digital nature of our products:
  • All sales are final once the design process has started or the file has been delivered
  • No refunds or exchanges are offered for incorrect selections made during checkout
  • Minor adjustments may be considered at our discretion

Any future physical products will have return policies clearly stated on their product pages.

SECTION 6 – INTELLECTUAL PROPERTY & LICENSE

All designs, name logos, artwork, images, videos, and content displayed on this website and Bloom By Natz’s social media platforms are the intellectual property of Bloom By Natz and its creator, Nanette Messlinger, and are protected by copyright laws.

Purchase of a design grants the buyer a non-exclusive license for:
  • Personal use (e.g. tattoo, personal keepsake), and
  • Use as their own personal brand or business name

The following is strictly prohibited without prior written permission:
  • Resale, redistribution, or sublicensing
  • Use for third parties
  • Mass production or use for commercial merchandise

Authorship and ownership of the design remain with Bloom By Natz.

SECTION 7 – PROMOTIONAL USE

Unless you explicitly request otherwise in writing before or after delivery, you grant Bloom By Natz permission to display your design (or portions of it) for portfolio, website, social media, and marketing purposes.

SECTION 8 – THIRD-PARTY SERVICES & LINKS

Our Services may include links or integrations with third-party platforms. Bloom By Natz is not responsible for the content, policies, or practices of third-party websites or services.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Bloom By Natz is powered by Shopify. All sales are made directly between you and Bloom By Natz. Shopify is not responsible for any aspect of your purchase.

SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy:
https://bloombynatz.com/policies/privacy-policy

By using our Services, you consent to the collection and use of information as described therein.

SECTION 11 – FEEDBACK & REVIEWS

If you submit feedback, reviews, or suggestions, you grant Bloom By Natz the right to use, reproduce, and display such content for business and promotional purposes without compensation.

SECTION 12 – ERRORS & CORRECTIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use our Services:
  • For unlawful purposes
  • To infringe intellectual property rights
  • To harass, abuse, or defame
  • To upload malicious code or spam

Violation may result in termination of access.

SECTION 14 – TERMINATION

We reserve the right to terminate access to the Services at any time if these Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Bloom By Natz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Bloom By Natz from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Bloom By Natz.

SECTION 20 – GOVERNING LAW

These Terms are governed by the laws of Germany.

SECTION 21 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 22 – CONTACT INFORMATION

Bloom By Natz
📩 support@bloombynatz.com